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  1. Sencentric
  2. Common Questions

Common Questions

  • Sensor does not beep when I touch the metal strips
  • What does the negative number by my sensor mean in the mobile app?
  • How to Check Sensor Battery Level
  • Will SimpleSENCE work with a WiFi extender?
  • Is SimpleSENCE 5GHz WiFi compatible?
  • How do I get notified when a leak or freeze is detected?
  • How does SimpleSENCE® work?
  • Where will SimpleSENCE® work?
  • What temperature range will the SimpleSENCE® sensor detect?
  • Is SimpleSENCE® easy to install?
  • How many SimpleSENCE® sensors do I need?
  • How is SimpleSENCE® powered?
  • How long will SimpleSENCE® sensors last?
  • What information can I see on the app?
  • What is the warranty for SimpleSENCE®?
  • What is the SimpleSENCE® return policy?
  • Is the SimpleSENCE® mobile app secure?
  • Are there limitations on where I can receive notification alerts?
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