What to do if your SimpleSENCE goes offline frequently

If your sensor frequently goes offline it is likely because of poor WiFi connectivity, try the below steps.

1. Perform a test alert by holding the contact points for 10 seconds until the audible alarm triggers.
2. After triggering the alert check the WiFi signal strength for the sensor in the SimpleSENCE app.
3. Move the sensor away from any obstructions which may block the WiFi signal.

If you are still having trouble with your sensor going offline please reference this article on how to optimize WiFi connectivity  and feel free to contacts us here for assistance.