Troubleshooting
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- My sensor is not beeping when I touch the metal contacts
- The signal strength is not showing for one of my sensors in the app
- What is a good WIFI signal strength?
- Not receiving leak resolved notification?
- How do I reset my sensor's WiFi?
- Error: "Oops WiFi List is Empty"
- How to Edit WIFI for a Sensor
- Can't sign into the mobile app and/or forgot password
- What to do if your SimpleSENCE goes offline frequently
- My SimpleSENCE does not beep when I touch it.
- App is Showing "Incorrect Password" when the Correct WiFi Password was Given (iPhone and iPad Users)
- App Gets Stuck on "Updating" when Configuring WiFi (iPhone and iPad Users)
- Cannot Install Sensors After Updating iPhone/iPad
- How to Fix the "No SimpleSENCE were detected" Message During Pairing - for iOS Devices
- How to optimize WIFI connectivity
- Can I test my SimpleSENCE® sensor to see if it’s working?
- The sensor is taking too long to activate on the app, what do I do?
- Temporary Solution for iOS 13.4 and 13.4.1 Issues
- My SimpleSENCE® sensor is not pairing to the app?
- I can't connect to my Wi-Fi
- The SimpleSENCE® sensor is no longer communicating to the app.